Privacy Policy
Our commitment to protecting your privacy.
Ashraya Trust ("we", "us", "our") is committed to protecting the privacy of our website visitors, donors, and volunteers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (ashrayatrust.org) or make a donation.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, such as:
- Personal Identification Information: Name, email address, phone number, postal address.
- Donation Information: Donation amount, payment details (processed securely via Razorpay - we do not store full card details), transaction history, PAN (for 80G tax receipts).
- Communication Data: Information you provide when you contact us via email, phone, or our contact/volunteer forms.
- Technical Data: We may automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, access times, and pages viewed. This is typically collected through server logs or cookies.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process your donations (one-time or recurring) and issue receipts, including 80G certificates where applicable.
- To communicate with you about your donations, our activities, upcoming events, and appeals (you can opt-out of non-essential communications).
- To respond to your inquiries and volunteer applications.
- To maintain records as required by law (e.g., donation records for accounting and tax purposes).
- To improve our website functionality and user experience.
- To comply with legal and regulatory obligations.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to others. We may share your information only in the following circumstances:
- Payment Processors: We share necessary information with third-party payment processors like Razorpay to facilitate your donations securely. These processors have their own privacy policies.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Service Providers: We may employ third-party companies or individuals to perform services on our behalf (e.g., website hosting, email delivery). These third parties have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
4. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations (e.g., retaining donation records for tax purposes).
6. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or request deletion of your data. Please contact us if you wish to exercise these rights.
7. Cookies
Our website may use "cookies" to enhance user experience. Cookies are small files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.
8. Links to Other Websites
Our website may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us using the details on our Contact page.
Last Updated: [April 14, 2025]